Our company culture is built upon YKK’s philosophy called the CYCLE OF GOODNESS™.  We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return.  Guided by our core values and fundamental behaviors, we strive to foster a caring company, committed employees and challenging work that benefits our employees, customers, and communities. We offer competitive compensation packages, training and advancement opportunities. YKK AP America provides employees with a comprehensive benefits package designed to provide the security they need to enjoy life at home and at work.  By providing a high level of benefit coverage at a reasonable cost to the employee, we hope to foster a long and productive employment relationship.

Position Summary

The Quality Manager is responsible for providing leadership to the quality technicians and other personnel assigned by ensuring employees have a clear understanding of the quality expectations and procedures to identify and communicate quality results to appropriate supervisors, managers, and production employees.

Essential Functions and Key Responsibilities

• Develop, promote, and foster a culture of quality among all business groups.
• Promote quality achievement to achieve budgetary goals throughout the organization.
• Develops and executes effective methods for inspection, testing, sampling, and training to draw valid conclusions.
• Develop and manage Quality Department auditing systems.
• Establish standards and clearly defined quality methods for staff.
• Define quality procedures jointly with operating staff.
• Identify controllable process variation issues.
• Assess the product specifications of the company and its suppliers to achieve and maintain customer requirements.
• Work with purchasing staff to establish quality requirements from external suppliers.
• Work with mathematical concepts such as probability and statistical inference, Statistical Process Control (SPC), fundamentals of algebraic formulas.
• Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community in a timely manner.
• Liaison between customers and manufacturing.
• Develop consistent quality standards for manufacturing to meet customer needs.
• Utilize the following basic quality tools: Pareto diagrams, flow charts, check sheets, cause and effect diagrams, graphs, histograms, scatter diagrams and control charts to ensure data collection is valid, accurate and meaningful and utilized as the basis for recommendations.
• Support compliance with plant EHS systems and programs.
• Performance management of Quality Department.
• Secure and maintain AAMA certification, IGCC, NAMI, NFRC, and other governing bodies.
• Schedule, coordinate, and manage 3rd party audits.
• Manage customer rejects.
• Process and perform root cause analysis.
• Ensure alignment of data collection and analysis with organizational quality objectives with criteria that will include occurrence count, cost to the company and impact to the customer.
• Assist management and supervision in providing feedback to all manufacturing process personnel based on customer comments, internal and external measurement status, audit results, quality project status and information identified by product returns.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in quality related or technical field.
• At least 6+ years of manufacturing experience and at least 3 years of quality experience in a manufacturing environment.
  Knowledge of regulatory requirements.
  Knowledge of QA and QC process implementation.
  Knowledge of Word, Database and Project Management software.
  Building products experience strongly preferred.
  CQE or CQM is desired.
  Six Sigma Certified preferred.

Physical Demands

• This position may require lifting of windows and doors.

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Recruiter Contact:

TAWANA MUHAMMAD

Tawanamuhammad@ykkap.com

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YKK AP America Inc. is an Equal Opportunity Employer committed to a culturally diverse workforce. We take affirmative action to ensure equal opportunity for all qualified applicants to receive consideration for employment without regard to race, religion, color, age, sex (including pregnancy), national origin, sexual orientation, gender identity, disability status or protected veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window).

YKK AP America Inc. will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window).

YKK AP America Inc. participates in the E-Verify program as required by law. Learn more about the E-Verify program (Opens in a new window). 

YKK AP America Inc. is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can follow the process outlined below when applying for a position: Provide your name and contact information to YKK AP's  Accommodations team at accommodationrequest@ykkap.com. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.

Employment with YKK AP America Inc. is conditioned upon successfully completing a negative drug test for the presence of illegal drugs.